A&C Home Care are registered and regulated by Care Quality Commission (CQC). This means we can provide regulated activities e.g. personal care.
Hours of business are 7am-11pm 7 days a week including bank holidays
We offer out of hours on call support: 01253 376336
We aim to provide a small team of regular carers and where possible will match service users with carers (to include likes, hobbies, interests and preferences) especially when providing social support and companionship. We will give you a weekly schedule so that you know who is visiting and what time to expect us.
A&C Home Care Provide A Range Of Services
PERSONAL CARE
washing, bathing, showering, dressing & undressing
CONTINENCE CARE
MEDICATION SUPPORT
prompting, administering, ordering & collecting
MOVING & HANDLING SUPPORT WITH AIDS
MEAL PREPARATION
LIGHT DOMESTIC DUTIES WITHIN THE HOME
SHOPPING & SUPPORT WITH ERRANDS
ESCORTING AND TRANSPORTING TO & FROM APPOINTMENTS
PARTICIPATING IN HOBBIES, INTERESTS AND SOCIAL EVENTS
RESPITE CARE
COMPANIONSHIP & SOCIAL INTERACTION
WELFARE & SECURITY CHECKS
REFERRALS TO MULTI AGENCY PROFESSIONALS
WE OFFER SUPPORT TO BOTH DIRECT PAYMENT AND PRIVATE CUSTOMERS
The manager / supervisor will visit each service user at home to complete an individual need and risk assessment to identify support needs. This will form the basis for an outcome focused care plan. The service user is central to our care planning process, we are happy to include family , friends and next of kin, in addition to multi agency professionals to ensure individual needs are met. We complete regular quality assurance reviews and update care plans when needs change. We work in partnership with and signpost to multi agency professionals.
We offer out of hours on call support for emergencies
Durations
Visits consist of a minimum of 30minutes up to visitations of over one hour. Our flexible system allows you to choose as little or as much time as you need.
30 mins
45 mins
1 hour +
*10 minutes of each visit is travel
If you are interested in using A&C Home Care services, you can email us at info@ac-homecare.co.uk.
Quality Assurance
request customer feedback to ensure carers are carrying out duties correctly and are meeting individual needs. In order to ensure we deliver the correct duration of care, carers will use electronic call monitoring to log in and out of each visit. They do this by phoning a free phone number from the service users landline or by entering the details in an app on their mobile phone. This sends an electronic message to our office computer so that we can monitor time keeping and duration of visits.
Feedback
We invite service users and their family to leave online feedback about our service using the homecare.co.uk review link on our website. We also encourage service users and family to visit and share our page on the homecare.co.uk website in addition to liking sharing and following our Facebook page @ACHomecareBlackpool
CQC Summary Rating
